| Circling Back |
Sep 22nd, 2015 |
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Accepting a customer’s objection doesn’t mean you can’t circle back. The magazine’s F&I wiz shows a California F&I manager how it’s done.
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| 500-Car Pileup |
Sep 22nd, 2015 |
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Da Man ponders a future where all cars are driverless — and prone to hackers. He calls on automakers to get serious about securing their vehicles.
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| False Sense of Security |
Sep 22nd, 2015 |
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Digital documents might seem more secure than manila folders and filing cabinets, but recent cyberattacks prove that customer and dealership data is still vulnerable in a paperless F&I office.
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| 2016 Volkswagen Passat Revealed: Fresh Design and—For Now at Least—It Still Has a Diesel |
Sep 22nd, 2015 |
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Volkswagen’s latest design fascination seems to be with horizontal lines—witness the Euro Passat and the newly chiseled 2017 Tiguan that debuted in Frankfurt last week—and the new look has now found its way to the mid-size, American-market Passat. For 2016, VW gave the mid-size four-door a subtle yet significant aesthetic upgrade, as well as a […]
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| 2016 Volkswagen Passat: The New Family Resemblance – Official Photos and Info |
Sep 22nd, 2015 |
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| 2017 Audi A4 First Drive: Technology, Not Emotion |
Sep 21st, 2015 |
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“Vorsprung durch Technik,” Audi’s longtime marketing slogan, makes absolutely zero sense to most Americans, but the fifth-generation A4 should make things clear—the car is the virtual embodiment of the slogan, which means “Advancement through Technology.” The car is packed to the brim with technology, so there’s some Wahrheit in der Werbung (Truth in Advertising) here. […]
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| 2017 Audi A4 – First Drive Review |
Sep 21st, 2015 |
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| Ferrari’s Faux Leather: We Explore the Latest Custom Option from Maranello |
Sep 21st, 2015 |
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The words “Ferrari” and “fake” often are found in close proximity, but the word “Fiero” usually is part of the equation, too. Yet after slipping inside a grigio-on-blue California T at the recent Frankfurt auto show, we found ourselves thinking about fakery—in terms of the upholstery. That’s because the car wasn’t lined with the delicate, super-smooth hides typical of Maranello, but […]
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| Department of Justice Reportedly Opening Criminal Investigation into Volkswagen Over Diesel Snafu |
Sep 21st, 2015 |
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Volkswagen’s bloody Monday continues, for after seeing its stock value plummet, issuing a stop-sale on all 2015 model-year 2.0-liter TDI diesel models, and facing down the possibility of up to $18 billion in fines, more troubles relating to its circumvention of EPA emissions laws are coming. Namely, according to Bloomberg via Automotive News, the U.S. Department of Justice is […]
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| How Volkswagen Got Busted for Skirting EPA Diesel Emissions Standards |
Sep 21st, 2015 |
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When the International Council on Clean Transportation began to look into discrepancies in the emissions of several Volkswagen diesel vehicles in early 2014, it was with the sincerest of intentions. Noting that the U.S. had stricter and more rigorously enforced emissions laws that Volkswagen’s TDI-equipped cars routinely passed without problems, the ICCT figured performing some […]
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